Software as a Service (SaaS) is a software application delivery model with growing appeal to federal, state, and local government executives. More and more, Chief Information Officers (CIOs), Department Heads, and Project Leaders alike are adopting a SaaS approach to technology when looking for ways to work out a viable solution to their business and IT challenges.

SaaS is designed to make what is sometimes a complex process simpler, changing the dynamics of how software is purchased, consumed and maintained, and is quickly becoming an effective IT delivery option.